Instructional Technology Assistance Request Form  Logo
  • Technology Assistance Request Form

    Directions: Complete this form for all digital software support requests, i.e. access to Clever, Scholastic, etc. Hardware issues, ie, Chromebook, Smartboard, Wifi, etc., issues must be submitted through SchoolDude via your School Administration.
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  • Areas Not Addressed Via this Form

    • Broken Chromebooks, Printers, Promethean Board, etc. 
    • Wifi issues
    • Moving equipment
    • Missing charger
  • Click Here: Staff Google Password Reset Link

     
     
     
     
     
  • Click Here: StudentGoogle Password Reset Link

     
     
     
     
     
     
  • Directions to take a screenshot on a Chromebook: 

    • Take a screenshot: Press Ctrl + Show Windows
    • Take a partial screenshot: Press Shift + Ctrl + Show windows , then click and drag.
     
     
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  • For all Instructional Technology Issues: YOU are expected to check Genesis before completing this form to ensure the student is enrolled in the correct class.  Clever pulls class information from Genesis.  If your class information is INCORRECT IN GENESIS it will be INCORRECT IN CLEVER and you will not be able to access any of our programs.  The FASTEST FIX is to check off the Genesis SIS box above.  If your information IS CORRECT in Genesis but you cannot access programs, then continue to complete this form. 

     
     
     
     
     
     
     
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